Culture and behaviour in the English National Health Service: overview of lessons from a large multimethod study
OPEN BMJ quality & safety | 11 Sep 2013
M Dixon-Woods, R Baker, K Charles, J Dawson, G Jerzembek, G Martin, I McCarthy, L McKee, J Minion, P Ozieranski, J Willars, P Wilkie and M West
Problems of quality and safety persist in health systems worldwide. We conducted a large research programme to examine culture and behaviour in the English National Health Service (NHS).
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